Contact Us.

Got a question? Check out our FAQs below.

Can’t find an answer to your question? Please use the contact form or connect with us via email or socials.

email: Info@sweheatsauna.co.uk
Instagram: @sweheat.sauna

FAQs.

  • Yes, clothing is required at all times apart from the 9:00pm Simply Sauna Session.

    All other times/sessions/events clothing is required unless stated.

  • No, however we do have a cold hose to shower down with.

  • Temperature varies between 70 - 100 degrees celsius, please alternate between the 3 bench levels for different heat exposure. (i.e, top bench is hottest, lowest bench is cooler.)

  • Yes, no under 16s are allowed in the sauna, staff have the right to ask for proof of age if they think you’re under 16.

  • Our plunge is situated outdoors just like the rest of our site, so temperatures vary due to weather conditions but the usual temperature is around 0-4 degrees celsius.

  • Yes, our venue is situated outdoors so please dress according to the weather.

  • Yes.

  • Yes, we have recycled towels for hire, you can add these on to your Simply Sauna Session booking or purchase on site.

  • Yes we offer private hire, please check out this page here for more details.

  • Cancellation, Refund and Rescheduling Policy – MOBILESAUNASERVICES LTD

    Cancellations made up to 48 hours before a scheduled appointment via [email or text] will be processed for a full refund.

    You can reschedule your appointment up to 24 hours before the appointment starts.

    Cancellations made 24 hours or less before an appointment will be subject to no refund or reschedule.

    If no action is taken before the appointment takes place then no refund or rescheduling will be given.